Client Testimonials
Dubai Aluminium
"Having implemented NiSoft's eclipse at our smelter in Dubai, Dubal Aluminium has found a significant increase in the accuracy of information on documents, better auditing capabilities and a reduction in downtime of equipment due to better outage/shutdown performance.
The ability to free up operators from spending long hours on documentation has enabled us to increase the time actually spent on the plant and increase the efficiency of those operators.
Another great advantage of eclipse is the ability to use template documents for similar jobs, and the electronic and real-time availability of the full permit history has been particularly useful. We now produce 550 permits during a normal month at greatly improved efficiency due to the implementation of eclipse."
Mohammad Yasin, Dubai Aluminium Company (Dubal), Dubai
e.On
NiSoft have successfully implemented eclipse and have been running for a number of years across E.ON's UK Energy Wholesale fleet. As the Department's IS Applications Manager I find it reassuring to have a dedicated team of support professionals who can assist both in project implementation activities and in an ongoing support capacity. eclipse is linked with Maximo using NiSoft's RWay at our sites and this 'work order' to 'safe system of work' link allows Operations and Maintenance to plan and prepare Permit documents more effectively.
Mahesh Chauhan, IS Applications Manager, e.ON UK
e.On
"The eclipse safety document management system has many benefits including:
- Secure robust database ensuring no loss of information
- User friendly operation enabling staff to be trained quickly to a high standard
- Ability to exactly replicate safety documents electronically, including colours
- Facility to store 'master' documents which improves safety and saves time
e.On Killingholme is extremely satisfied with, and would readily recommend, eclipse. However, any product is only as good as the technical support and I can confirm that, with NiSoft, the support is second to none."
Steve Wadham, Productions Manager, e.On Killingholme Power Station, UK
Innospec
"At Innospec, we needed a Safety Management System which didn't just provide LockOut TagOut or Risk Assessments, but brought together all our interrelated Safety Documents under one roof. When we reviewed what was available in the market, the NiSoft eclipse system was the only one to meet and exceed our requirements, and so our initial choice was easy.
Using NiSoft's RWay Data Connector, we initially implemented eclipse with a direct interface to our Maximo 4 CMMS installation. More recently, NiSoft reconfigured RWay to integrate fully with our new Oracle EAM system, and we're impressed that this changeover was handled so smoothly. In my experience, it is rare to find a software company with such a strong "can do" attitude, but with NiSoft, this is evident in both the software product, and the professional service we have enjoyed throughout the project."
Roger Comish, Business Systems Manager, Innospec
MidWest Generation
"At EME MidWest Generation, we are pleased to have completed five years in partnership with NiSoft. During that time, eclipse has been implemented at all seven plants in our generation fleet, and we now depend on the software 24x7 to manage and control our LockOut TagOut system.
Right from the outset, the NiSoft team in Denver has worked hard to support us, and more recently has demonstrated real flexibility as eclipse has been reconfigured to compliment our revised LockOut TagOut rules and procedures. This flexibility is what makes NiSoft unique, and on that basis we plan to enjoy a continued professional relationship for many years to come."
Carlos Diaz, VP Health & Safety, EME MidWest Generation
Mirant
"Within weeks of going live with NiSoft's Safety Permit Management System, we successfully completed a number of outages. The application of the software was instrumental in the outages being completed well within planned timescales."
Alan Dixon, Sual Power Station, Philippines
Mitsui Babcock
"eclipse has been a marvellous success at the Fellside site, and is running like a 'very well-oiled machine'. I am delighted at the way the project has been implemented and managed. I would like to pay tribute to the hard work and determination to deliver the project from Gareth (NiSoft) and Steve (Fellside). They have worked terrifically well together and made the project a major success.
Overall we have achieved all our goals delivering a very impressive project on budget. I have been awarded 'green belt staus' under Six Sigma for this project. We would have no hesitation in recommending NiSoft to any future customers."
Andy Dixon, Operations Manager, Mitsui Babcock Fellside Power Plant, UK
Portugen Energia
"Through the use of eclipse we have considerably improved the efficiency of our day-to-day safety document management and have found it invaluable for outages. The system is reliable, easy to use and backed up by a readily available support service."
Joao Baltazar, Operations Engineer, Tapada Power Station, Portugal
